Help Center

Please click to learn more >> How to place an order

If there’s anything we can do to help you, please contact us by emailing hello@anytimecontacts.com.au or call us 02 9960 7587 (Mon – Fri, 9am – 5pm AEST)

We will only process your order after all order details are confirmed correct especially the first time purchase.

Free EXPRESS shipping for any order over $99. Use Code: FREESHIP.  *Can't combine with other discount offer.

We charge a flat fee of $8.99 for premium express shipping to Australian addresses through Australia Post Express Service.

If your order/re-order includes both ACUVUE and ALCON products, the shipping fee may double up & come to $17.98 (a glitch in the system and we apologize for the mistake  and confusion caused), in that case we'll refund you the overcharged $8.99 ASAP. 

We've arranged the ACUVUE and ALCON products come to you in separate packages. This way you can receive your items faster at NO extra cost to you.

Unfortunately we do not ship outside Australia.

If there’s anything we can do to help you, please contact us by emailing hello@anytimecontacts.com.au or call us 02 9960 7587 (Mon – Fri, 9am – 5pm AEST)

We will only process your order after all order details are confirmed correct especially the first time purchase.

Express Delivery 2-6 business days (after processed) to major metro areas - Express Post Delivery Network.

AUS POST Update: Some locations experience delays due to staff and courier absences caused by COVID-19. Workers have the virus are required to isolate.

*Please allow extra time during this uncertain COVID period. We appreciate your patience and understanding.

All products are packaged and shipped from Sydney, Australia. 

If there’s anything we can do to help you, please contact us by emailing hello@anytimecontacts.com.au or call us 02 9960 7587 (Mon – Fri, 9am – 5pm AEST)

Our promise: Tracked delivery on all orders.

We'll send tracking number once your order has been updated by Star Track. Please note that it can take 1-2 business days for tracking information to become available. 

ORDER TRACKING:

Click on the order tracking link we provided to check your order delivery status.

or manually track your order > Star Track tracking

If there’s anything we can do to help you, please contact us by emailing hello@anytimecontacts.com.au or call us 02 9960 7587 (Mon – Fri, 9am – 5pm AEST)

Please click to learn more > > Return Policy

If there’s anything we can do to help you, please contact us by emailing hello@anytimecontacts.com.au or call us 02 9960 7587 (Mon – Fri, 9am – 5pm AEST)