Proudly 100% Australian owned & operated since 1989
Delivery 2-5 Business Days | COVID19: May be 1-2 days delays

Shipping


Shipping Fee

A flat fee of $10 to Australian addresses through Australia Post Express Service.

If your order/re-order includes both ACUVUE and ALCON products, the shipping fee may come to $20, in that case we'll refund you the overcharged $10 ASAP. 

We've arranged the ACUVUE and ALCON products come to you in separate packages. This way you can receive your items faster at NO extra cost to you.

Unfortunately we do not ship outside Australia.

 
How Soon Will I Receive My Order?

Express Delivery 2-5 business days to all major metro areas - Express Post Delivery Network

AUS POST Update: May be delayed 1-2 business days due to COVID-19 disruption.

*Please allow extra time in December or public holidays.

In the case of out of stock or back-order items, we'll be in touch to advise as soon as possible.

 

What if I am not home when my order is delivered?

If our express courier is unable to deliver, your order will be available for collection at your nearest Australia Post location.

 

How Do I Find Out the Status of My Parcel?

We'll send tracking number once your order has been shipped. Please note that it can take 1-2 business days for tracking information to become available. 

 

TRACK YOUR ORDER >> Australia Express Post - ACUVUE products

TRACK YOUR ORDER >> StarTrack - ALCON products